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Posted: 14 Aug 2010 | 2:43 pm
According to the Phuket Gazette who have been receiving a flurry of complaints over aggressive timeshare street sales in Patong the Absolute Group have responded with a "zero tolerance policy" for staff.
For those wondering about the term according to sage site Wikipedia "Zero tolerance imposes automatic punishment for infractions of a stated rule, with the intention of eliminating undesirable conduct."
Absolute have created a pro active response to the situation setting up a help line at (076) 346-625 or 626 or email feedback@absolutemail.net to field complaints from unhappy 'potential' consumers.
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Bill Barnett responds:
Good to contact the provider and see if a solution can be reached.
We have directed both our hotline and feedback email address to senior management as we take this issue very seriously.
Our records show to date we have received no contacts which has frustrated our intentions to take any instant action if and when required.
Bill Barnett responds:
Thanks for response.